Website Privacy Policy

POS Central UK Website Privacy Policy 

 
Website: www.poscentral.co.uk 
Company Name: POS Central Ltd 
Registered Office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ 
Email: support@poscentral.com 
Phone: +44 174 960 8334 

1. Introduction 

At POS Central Ltd ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

2. Information We Collect 

We may collect and process the following types of data: 

• Personal Identification Information: Name, email address, phone number, business or delivery address 

• Payment Information: Billing and card details (securely handled via third-party processors) 

• Technical Data: IP address, browser type, OS, time zone, device type 

• Usage Data: Information about how you use our website and services 

• Marketing Preferences: Email opt-ins, communication choices 

• Account Information (if applicable): Purchase history, saved preferences 

3. How We Collect Your Information 

• Direct Interactions: Filling in forms, placing orders, email or phone communications 

• Automated Technologies: Cookies and similar technologies during browsing 

• Third Parties: Payment providers, advertising partners, analytics tools, and public databases 
  

4. How We Use Your Information 

We use your personal data only where the law allows: 

• To fulfill orders and provide services 

• To manage payments and refunds 

• Communicating service or support updates 

• To send marketing communications (with consent) 

• To improve our website functionality and customer experience 

• To comply with legal or regulatory obligations 

5. Legal Bases for Processing 

Depending on your relationship with us, we process your data based on: 

• Contractual necessity – for order fulfillment
  

• Legal obligations – for tax or regulatory requirements 

• Legitimate interests – such as fraud prevention, customer support 

• Consent – for direct marketing and non-essential cookies 

6. Sharing Your Information 

We only share personal data with trusted third parties, such as: 

• Payment processors (e.g. Stripe, PayPal) 

• Delivery partners (e.g. Royal Mail, DPD) 

• Web hosting and IT support services 

• Legal, regulatory, or government authorities when required by law 

7. International Data Transfers 

Some of our partners (e.g. cloud services) may store data outside the UK. When this occurs, we ensure appropriate safeguards (such as Standard Contractual Clauses or UK adequacy decisions) are in place. 

8. Marketing Communications 

With your consent, we may send you updates about our offers and services. 
You can: 

• Opt-out at any time using the "unsubscribe" link in our emails 

• Manage preferences via your account 

• Contact us to request removal from all marketing lists 

We do not sell or rent your data to third parties for marketing purposes. 

9. Cookies 

We use cookies to: 

• Track site performance 

• Improve your browsing experience 

• Deliver relevant ads (where permitted) 

You can control cookie preferences via your browser or by visiting our Cookie Policy. 

10. Automated Decisions and Profiling 

We do not make decisions based solely on automated processing that have legal or similar significant effects. However, we may use analytics to personalize your experience or suggest relevant products. 

11. Children’s Privacy 

Our website is not intended for use by children under 16. We do not knowingly collect personal data from children. 

12. Data Security 

We use technical and organizational measures such as: 

• SSL encryption 

• Secure access controls 

• Firewalls and routine monitoring 
  Only authorized personnel and service providers can access your data. 

13. Data Retention 

We retain your data only as long as necessary to: 

• Fulfil the purpose for which it was collected 

• Comply with legal, tax, and regulatory requirements 

• Support any warranty or return services 

14. Your Legal Rights 

Under UK GDPR, you have rights to: 

• Access – request a copy of your data 

• Rectify – request corrections 

• Erase – request deletion of data (in certain cases) 

• Restrict or object to processing 

• Data portability – request transfer of data 

• Withdraw consent at any time for marketing or optional processing 

To exercise any of these rights, contact us at: support@poscentral.com 

15. Third-Party Links 

Our site may contain links to external websites. We are not responsible for their privacy policies or content. 

16. Changes to This Policy 

We may occasionally update this Privacy Policy. The latest version will always be available on our website and dated accordingly. We recommend reviewing it periodically for changes. 

17. Contact Us 

POS Central Ltd 
71–75 Shelton Street, Covent Garden, London WC2H 9JQ 
Email: support@poscentral.com 
Phone: +44 174 960 8334

18. Complaints 

You may lodge a complaint at any time with the UK’s data protection authority: 

Information Commissioner’s Office (ICO) 
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF