Website Terms & Conditions

POS Central UK Website Terms & Conditions 


Website: www.poscentral.co.uk 
Company: POS Central Ltd 
Registration Number: 15954300 
Registered Office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ 
Email: support@poscentral.com 
Phone: +44 174 960 8334 

1. Introduction 

These Terms & Conditions ("Agreement") govern your use of www.poscentral.co.uk and the services provided by POS Central Ltd ("we", "our", "us"). By accessing or using our website and services, you agree to be bound by this Agreement. If you do not agree, please refrain from using our services.

2. Definitions 

• "Services": The products and services provided by POS Central Ltd, including hardware, software, and support. 

• "Customer": The individual or entity purchasing or using our Services. 

• "Order": A request made by the Customer to purchase Services from us. 

• "Contract": The agreement formed between POS Central Ltd and the Customer upon acceptance of an Order. 

3. Pricing and Currency 

• All prices are quoted in GBP (£) and include VAT unless stated otherwise. 

• Shipping charges are calculated at checkout and are the responsibility of the Customer. 

• We reserve the right to modify prices at any time without prior notice. 

4. Eligibility 

To place an Order, you must: 

• Be at least 18 years old. 

• Provide accurate and complete information during the ordering process. 

• Be authorized to make purchases on behalf of your business or as an individual consumer. 

5. Placing an Order 

• All Orders are subject to acceptance and availability. 

• By placing an Order, you make an offer to purchase the Services subject to these Terms & Conditions. 

• We reserve the right to refuse or cancel any Order at our discretion. 

6. Payment 

• Accepted payment methods include Debit/Credit Cards, PayPal, and bank transfers. 

• Orders will not be processed until full payment is received and cleared. 

• Payment details are processed securely and are not stored by us. 

7. Shipping & Delivery 

• UK-wide delivery available 

• Estimated delivery times are provided at the checkout and are subject to change. 

• These Terms & Conditions are governed by the laws of England and Wales. 

8. Right to Cancel (Consumers) 

As per Consumer Contracts Regulations, customers can cancel their order within 14 days of delivery. 

• Items must be unused and returned in original condition (excluding faulty goods). 

• Refunds processed within 14 days of receiving returned goods 

• You must inform us in writing (email or contact form) 

9. Returns & Refunds 

• Faulty or incorrect goods: eligible for full refund, repair, or replacement 

• Change of mind: accepted within 14 days, return at your cost 

• Return requests considered within 14 days 

• Must be unused, unopened, and in resalable condition 

• Return shipping is your responsibility 

• Restocking Fee: A restocking fee of up to 20% of the product price may apply to returned items, depending on their condition and packaging. This fee helps cover inspection, quality control, and refurbishment costs to ensure returned items are in a reliable condition.
  
  
  

10. Return to Base (RTB) Warranty  

All hardware items include a 12-month RTB warranty 

• Customer must return the item to us for inspection 

• If verified faulty, we’ll repair or replace at no cost 

• Warranty excludes accidental damage, misuse, consumables, and unauthorized repairs 

11. Faulty Goods & Consumer Rights 

• If your item is faulty or not as described, you are protected under the Consumer Rights Act 2015 (for consumers).  

• Contact us immediately with your order number and issue.
  
  
  

12. Age Verification 

• You must be 18 years or older to use our website and services. 

• We may perform age verification checks to comply with legal requirements. 

13. Reviews & Feedback 

We encourage genuine customer feedback. We do not publish fake reviews or offer incentives for review submissions. We reserve the right to remove any fraudulent or offensive content in line with UK regulatory standards.

14. Limitation of Liability 

• We are not responsible for indirect or consequential losses. 

• Our liability is limited to the purchase price of the goods in question. 

• Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence.
  
  

15. Intellectual Property 

• All content on our website, including text, images, and software, is protected by copyright and other intellectual property rights. 

• You may not reproduce, distribute, or create derivative works without our prior written consent.
  
  
  

16. Privacy & Data Protection 

• We comply with UK GDPR and other applicable data protection laws. 

• For details on how we collect, use, and protect your personal information, please review our Privacy Policy.
  

17. Governing Law 

• These Terms & Conditions are governed by the laws of England and Wales.
  

• Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  

18. Contact Us 

Email: support@poscentral.com 
Phone: +44 174 960 8334 
Registered Office: 71-75 Shelton Street, London WC2H 9JQ